✦
AI & Automation
Replace repetitive operational work with intelligent workflows and AI-assisted processes.
- Workflow automation
- AI assistants & agents
- Document processing
- Reporting automation
Independent Operations Consultant
Turn messy operations into intelligent systems.
I help businesses identify operational friction, automate repetitive work, connect their software stack, and deploy practical AI systems that make teams faster, more coordinated, and easier to scale.
AI OPERATIONS • WORKFLOW AUTOMATION • CRM SYSTEMS • DIGITAL TRANSFORMATION • AI MARKETING • CUSTOMER EXPERIENCE • AI OPERATIONS • WORKFLOW AUTOMATION • CRM SYSTEMS • DIGITAL TRANSFORMATION •
What I do
Technology that removes friction.
No technology for technology's sake. Every recommendation is tied to a business outcome: less manual work, better visibility, faster response, or more revenue.
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Operations Systems
Design a connected digital operating layer across teams, tools, processes and data.
- Process analysis
- Software selection
- System integration
- Digital transformation
⌁
CRM & Growth
Build cleaner customer journeys and smarter lead operations from first contact to conversion.
- CRM optimization
- Lead generation
- Email automation
- Customer engagement
◌
AI Customer Experience
Deploy always-on digital front desks that answer questions, qualify prospects, capture inquiries and schedule appointments — without adding another person to the payroll.
- Website chatbots & virtual assistants
- FAQ and knowledge-base automation
- Lead qualification & routing
- Appointment scheduling
↗
Marketing Intelligence
Connect content, campaigns, CRM and analytics into a system that continuously learns what works.
Content → Leads → CRM → Analytics
The operating layer
A business stack designed to work as one.
Instead of adding disconnected tools, I map how information should move through your business — then build the connections.
Automated workflows87% of recurring tasks
Response time−64% after automation
Lead routing24/7 always active
Operational efficiency
System activity
Lead qualified
AI assistant → CRM
AI assistant → CRM
Meeting booked
Calendar → pipeline
Calendar → pipeline
Report generated
Data → management
Data → management
Support answered
Knowledge base → customer
Knowledge base → customer
How engagements work
From bottleneck to business system.
A practical consulting cycle that moves from understanding the business to measurable implementation — without unnecessary complexity.
01 / DISCOVER
Map the reality
Understand processes, bottlenecks, tools, handoffs, customer journeys and the work your team repeats every day.
02 / DESIGN
Find the leverage
Prioritize the workflows where automation, AI or better software can create the biggest operational impact.
03 / BUILD
Connect the stack
Implement tools, integrations, CRM workflows, AI assistants and automated processes around your existing business.
04 / OPTIMIZE
Keep improving
Train the team, document the system, monitor performance and continuously remove the next bottleneck.
Consulting philosophy
Build the smallest system that creates the biggest advantage.
The goal isn't to replace your business with software. It's to make your business easier to run. That means selecting the right platforms, automating the right tasks, keeping humans in the decisions that matter, and creating a clear flow of information across the organization.
✓
Built around outcomes
Projects are scoped around concrete objectives such as lower administrative workload, faster response times, cleaner data, stronger follow-up and better management visibility.
Investment
Choose the level of momentum.
Straightforward pricing for businesses that want practical AI, automation and operational improvements without unnecessary complexity.
01 / BASIC
Basic
$500
A focused solution for a specific operational challenge or automation requirement.
⚡
3-Day Delivery
- Business process assessment
- Solution planning
- AI / automation recommendations
- Basic workflow implementation
- Implementation guidance
02 / STANDARD
Standard
$1,000
A complete implementation for businesses ready to automate and streamline a larger operational workflow.
⚡
2-Day Delivery
- Detailed process analysis
- Custom automation strategy
- AI tool integration
- CRM / workflow optimization
- Automation implementation
- Documentation & handover
MOST POPULAR
03 / PREMIUM
Premium
$2,000
A high-priority, end-to-end transformation engagement for businesses that need results immediately.
⚡
Within 24 Hr Delivery
- Complete business process assessment
- AI-powered solution architecture
- Advanced workflow automation
- CRM & system integration
- AI chatbot / virtual assistant setup
- Marketing automation
- Documentation & training
- Priority implementation support
Start a conversation
Tell me what you're building.
Share a little about your business, project or operational challenge. I'll review the details and get back to you.
01
Let's turn your problem into a system.
Whether you need AI automation, CRM optimization, workflow design, a chatbot, marketing automation, or a complete operational transformation, tell me what you need.
Email
info@ten20media.com ↗
Start with the bottleneck
What is slowing your business down?
Bring the messy process, the spreadsheet, the overloaded inbox, the disconnected tools or the manual workflow. We'll turn it into a clearer system.